General Knowledge (GK) Quiz Test – 1 Quiz Questions. Its hard to remember a time when we couldnt shop on the web, with its fascinating combination of benefits and dangers. Mediation is a form of "alternative dispute resolution" in which a neutral third party helps the other parties reach a voluntary resolution. Can I save time shopping online? Hello customer.full_name! McAfee and How-To Geek offer tips for avoiding bad ones. Go shopping online from the comfort of your living room and avoid the hassle. This backgrounder helps answer many questions consumers may have about shopping online safely, avoiding problems, dealing with customer service issues and resolving disputes. Are there any laws that entitle me to a refund? For international sales enquiries, including New Zealand, Australia and South Africa, please contact us. Whether you are a health freak or not, you’ll be amazed at how you can enhance your knowledge about the human body after taking these quizzes. Menu Close Cart. Once your shoppers are stressed out, there’s every chance that they won’t choose an… Question: Currently, Nearly All Online Activity Is Tracked—online Shopping Preferences Are Monitored To Provide Targeted Advertisements, Facebook Tracks Utilization To Deliver Ads, GPS Data Is Collected To Provide Maps And Referrals To Nearby Companies, Along With A Host Of Other Tracking Activities. "Chargeback fraud"? About Product Questions and Answers How it works:- App Allows your visitors to ask questions about your products from product pages. Unlike friendly fraud, chargeback fraud is the act of purposely defrauding a merchant by making an online purchase and then reporting the merchandise as undelivered (after you have received it) and requesting a chargeback from the payment card issuer (or PayPal, etc.). You can also contact the merchant to ask about its current promotions. 25. Answers to frequently asked questions about shopping online are given here. You can also contact your state attorney general's office directly. Also read and write reviews of ONLINE SHOPPING EXPERIENCE on MouthShut.com Some supermarkets are offering priority services for people in isolation. To avoid the fakes, it's best to search only reputable promo code sources. Return fraud refers to the act of defrauding a merchant using the merchandise returns process. You may have the option to do this by phone, online and/or in writing (a letter mailed to the card issuer at its "billing inquiries" address). Can I avoid human contact? Regardless of the quality of the website, if you're not familiar with a merchant's reputation, check its authenticity, customer satisfaction ratings and complaint history through an online search. Most merchants will overlook one or more instances of friendly fraud, but they might blacklist you—revoke your right to purchase from them—if you exceed their limit. Ideally, a privacy policy should be clearly posted on the company's website, and it should state that the company won't share your information with third parties (unaffiliated individuals or organizations) and/or that you can easily "opt out" of having your information shared. 8,779 Questions best trending new unanswered Resolutions might include things like paid return shipping, a full refund, a price adjustment, or crediting the customer the amount of money it costs him/her to have the item repaired. What are the advantages and disadvantages of traditional main street shopping? 56,800 Questions best trending new unanswered Consumer Rights   ♦   There are many legitimate websites devoted solely to providing active promo codes, but there are also some scammers who lure consumers to their websites with promises of great discounts. It's stronger than a password alone because it requires two pieces of information to access the account (for example, a password and confirmation of an onscreen picture/graphic you've chosen, or a password plus a passcode that is sent to you via text message or email). In this 2020 E-commerce Interview Questions article, we shall present 10 most important and frequently used E-commerce interview questions. Ask.com is the #1 question answering service that delivers the best answers from the web and real people - all in one place. Can I purchase from outside the US/Canada? My shipping address is in Texas, but I qualify for a tax exemption. What are the advantages and disadvantages of shopping online? That means greeting them cheerfully and having the knowledge to answer their questions. Second, your liability for unauthorized transactions is limited to $50, and may be nothing if the issuer has a zero-liability policy. Leave the site if you are not satisfied that your privacy will be protected. could cancel your account if it felt that you were abusing the chargeback/dispute process or committing fraud. You might be able to find other mediation services by doing a web search for key phrases such as "online merchant mediation" or "online dispute resolution." I’ve ordered goods several times without having to pay customs duty and VAT. Logos from organizations such as TRUSTe and BBBOnline signify a trustworthy or reasonably strong privacy policy. Having some questions will show that you are interested in the retail job as well as the company itself. TIP >> Just relax and think of it as a regular conversation you are having, make eye contact and be positive. Please note that all prices are in US Dollars. What is the window of time for returns? Questions & Answers. This online course will instantly be free for you to access for 30-days. 3. Can I buy online? Will they be shipped separately? Unless a purchase is under warranty (express or implied), in most cases your ability to make an exchange or get a refund depends on the merchant's policies. About Trivia Quiz Lovatts online trivia is an exciting 10-question quiz. Answer : Online Shopping Application provides business gateway between Product vendors and Customers. The Shopping Cart Is A Collection Of Items That A Customer Uses To Collect (items)things For Purchase. Find information at the National Association of Attorneys General website. Question: QUESTION 2 An Online Shop Sells Christmas Baubles In Boxes Of 12. A Customer Can Add Items To The Cart, Remove Them, Empty The Cart, View The Items In The Cart, And End Shopping And Proceed To Checkout. Even though it might be a minor inconvenience, it is safer to re-enter your payment information for each transaction. This protection comes under the "implied warranty of merchantability," which guarantees that a product sold to you will work for its intended purposes. RT Puzzles. By preparing your answers to these common interview questions, you can develop compelling talking points to make a great impression during your next job interview. Most types of return fraud are committed in brick-and-mortar stores, using shoplifted merchandise and/or bogus receipts. With the expert-certified questions in this online shopping attitudes template, you’ll get important feedback from online consumers. One such service is eConsumer Services, the company that sponsored the creation of this Q&A and related educational materials. Online shopping continues to grow in popularity, reflecting consumers' overall satisfaction with the ecommerce experience. While many states have laws on the books that address consumer refunds (see the full list on FindLaw's website), not all of them apply to online purchases made across state lines. Tell me about a situation you failed in and how did you deal with it? Often, you can find promo codes displayed right at the top of the merchant's website while you are shopping. During the 2015 holiday season, Money magazine compared the return policies of 15 major retailers, ranking the 10 best and the five worst. To see what the scope of the subject might be, have a look at the following questions: 1. With a debit card, you have no liability for unauthorized transactions involving just the card number (rather than the actual card) as long as you report them within 60 days of receiving the statement reflecting the unauthorized use. Some common online shopping problems include never receiving the item(s) ordered, receiving defective or damaged merchandise, being charged more than expected, receiving the delivery later than expected, finding out the price has dropped since you placed your order, and being dissatisfied with the quality or appearance of the item(s) ordered. Change your passwords as often as needed to stay safe. For that reason, many shoppers check elsewhere for promo codes before checking out, usually by doing an online search for the name of the brand or merchant plus the words "promo code" or "discount code" or "coupon.". Ask question about ONLINE SHOPPING EXPERIENCE get answers. Take a look at the questions and sample answers below on the topic of ‘shopping‘ >> Scale questions are designed to register how positively or negatively your customer reacted to the overall shopping experience and to various touchpoints along the way. This is a quiz about some of the most prominent sites and features related to internet shopping. This publication was created in partnership with eConsumer Services. 1-800-884-4967, Get the latest application videos and product launch alerts. That means that the money for transactions—both legitimate and fraudulent—comes right out of your account. Start Your Free Software Development Course. Nordstrom's online return policy is similarly generous, and return shipping is free. In this section, the IELTS examiner will ask you a broader range of questions which will be based on the topics discussed in part 2. … How the merchant decides to resolve the issue voluntarily depends on, among other considerations, posted return/exchange/refund policies, customer service philosophy and cost effectiveness (for example, it might be worth it for the merchant to credit a consumer the $30 it costs to replace a broken glass table-top rather than lose a large sale or have to pay for round-trip exchange shipping). Answer: Batik . Can I get a refund for my shipping costs? Report. ... Costco Questions and Answers. USA The more lenient a return policy, the better, but that doesn't mean a merchant's policy has to match Nordstrom's. Ex: Walmart, amazon etc... Accounts Interview Questions; Question 13. Ask a question about Coles Online in Online Shops. If the card issuer/payment platform decides in favor of the merchant, the transaction will remain on your account. Read the app's privacy policy. There are some tools that enable you to encrypt your emails, but this is more trouble than most consumers are willing to go to, and shouldn't be required to shop safely with a merchant. Quantitative questions are close-ended which makes them easy to answer. What was the first item sold in an auction on eBay.com? In most cases, the company contacts the seller and investigates the transaction. Before we dive into the Amazon specific interview questions, we wanted to let you know that we created an amazing free cheat sheet that will not only help you answer your Amazon interview questions, but will also give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. If the app doesn't provide a privacy policy, think twice about downloading it. Point of sale. Is some stuff free? A General Health Quiz! This ensures that if a customer has a question about sizing or fit, I'm ready with an answer. Written in Q&A format, this backgrounder answers many questions about savvy online shopping that are not covered in the companion brochures. (As you can see from the example, a retailer's return policy might be different for in-person/brick-and-mortar purchases and online or phone purchases.). Web development, programming languages, Software testing & others . Implied warranties are created by state law, and all states have them. Ask questions such as where you can buy an item, the best places to shop, the features of an item, and anything to do with products and shopping here. First, transactions are paid using the card issuer's money, not yours, so fraudulent or disputed transactions do not draw money out of your bank account. Answers are rated by visitors and the best rated answer will be displayed as the best answer for a question. For consumers who want to do it themselves, Consumer Action's "How to Complain" guide offers information and tips on how to get results, and includes sample complaint letters that you can edit to meet your needs, as well as additional tips and resources for finding outside assistance. Nothing if the issuer has a zero-liability policy your complaint heard and successfully resolved, read consumer 's. Policy should I allow my browser or app to save my payment method protect me if 'm... Warranties ( warranty of merchantability ) at the Federal Trade Commission ( FTC ) website other benefits, as!, as well answers Product questions shopping questions ordering questions our Partners Catalogs.com Meat! Or app to save my payment method protect me if I 'm unable to satisfactorily resolve my through! 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